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Highland Majestic Tours Terms & Conditions

Highland Majestic Tours Booking Terms & Conditions establish a written contract between Highland Majestic Tours and its client(s) that use the services of Highland Majestic Tours.

Booking A Highland Majestic Tour
Highland Majestic Tours recommend that booking in advance is highly essential to avoid any form off disappointment, Tour bookings can be made by contacting us as follows.

Website bookings: www.highlandmajestictours.co.uk

Telephone bookings: +(44) 7850938593

Email bookings: info@highlandmajestictours.com

Tour bookings cannot be made at our registered address.

Highland Majestic Tours Bookings Deposits & Payments
In order to book a tour(s) with Highland Majestic Tours we will require your contact details, your home address details and accommodation details..

Once a Tour(s) Itinerary is agreed we will forward you an invoice for your Tour(s) Deposit or Tour(s) Payment. Once the required Deposit or Payment has been made your tour(s) will be booked and confirmed.
Payment in full is required for Half Day Highland Majestic Private Guided Tours.
Full Day Highland Majestic Private Guided Tours require an initial 25% Deposit to secure your booking.

Highland Majestic Multi Day Tours & Tour Packages require an initial 25% Deposit to secure your booking.

Pay What You Want Tours” require no deposit to book your tour.

Our “Pay What You Want Tours” are free of charge, we ask you to decide the price and base your experience on a donation basis. After a pay what you want tour you can give the guide what you felt the tour was worth. As a sole trader & a small independent tour company we are confident enough to let you decide the value of your “Pay Want You Want Tourr”.

Attractions & Entry Fees
Attraction entry fees are not included in any of our quotations, however should you require us to book any attraction(s), we will require the full attraction(s) price + 5% of the attraction(s) price up front in order to book the attraction(s) in advance.

Ferry Crossings
Ferry crossings are not included in any of our quotations, we will price additionally to Tour Quotes the extra cost of Ferry Crossings on a tour. The Full cost of Ferry Crossings + 5% of the ferry crossing costs are required upfront in full at the time of your booking(s).

You will be invoiced from our secure PayPal Account.

Highland Majestic Tours Balance Payments
Highland Majestic Tour Balance payments for Full Day Private Guided Tours & Multi Day Tours will be due 28 days prior to your Tour(s) booking.

You will be invoiced from our secure PayPal Account.

Highland Majestic Tours Refunds for Customer Cancellations
Should you wish to cancel your tour(s) after your booking(s) have been made or before your tour(s) date, £50.00 of your tour(s) deposit/payment will be non-returnable.

Once the £50 fee has been deducted from your deposit/payment, any PayPal charges incurred will also be deducted from your deposit/payment.

Refund Returns
Should you cancel your tour(s) up to 28 days before your tour(s) your return from your deposit/payment will be less £50 per tour + any papal charges incurred.

Should you cancel your tour(s) up to 8 days before your tour(s) your return from your payment will be less 50% + any papal charges incurred.
Should you wish to cancel your tour(s) 7 days or less before your tour(s), No refunds will be issued.

No refunds will be issued if you fail to not to turn up for your tour(s) in time. Highland Majestic Tours do not accept any responsibility for clients not turning up on time.

Tour Refunds Should Highland Majestic Tours Cancel Tour(s)
Should Highland Majestic Tours cancel your tour(s) due to any reason due to any health issues or pandemics you will receive a full refund.

Should Highland Majestic Tours cancel your tour(s) due to any road closures, we will offer you an alternative tour or a full refund less a £100 fee + any papal charges incurred. Highland Majestic Tours do not accept any responsibility for any road closures or unforeseen circumstances that may affect a tour from operating.

Ferry Cancellations
Should for any reason due to adverse weather, any ferry crossings that are involved on a tour(s) are cancelled by the ferry operator, we will have no alternative than to offer you an alternative route if possible or an alternative tour. Highland Majestic Tours do not accept any responsibility for Ferry Cancellations. Once the ferry operator returns refunds to us, we will immediately refund them to you.

Reputable Operators
Highland Majestic Tours on occasions use other reputable operators to operate our tours. Should we use one of these operators to operate your tour. We will let you know. Highland Majestic Tours do not accept responsibility for reputable operators.

Entry Fees to Attractions
Highland Majestic Tour quotations do not include any entry fees to attractions, however we can arrange to book attractions for you at the time of you booking your tour. Should you wish us to book any attractions full payment for the attractions will be required up front at the time of making your booking. Highland Majestic Tours do not accept any responsibility for any attractions cancelling a booking or being closed at the time of a visit.

Lunch & Snacks
Our quotations do not include any lunch or snacks, however we do stop at places on our tours to allow you to purchase your lunch or snacks. Highland Majestic Tours have no issue with you consuming snacks and lunch as we travel, however we do ask that you respect the cleanliness of our vehicles.

Forbidden Food in Our Vehicles
Highland Majestic Tours do not allow the consumption of certain foods inside our vehicles, Hot food (chips etc.) and ice cream are not allowed to be consumed within our vehicles.

Forbidden Drink in Our Vehicles
Highland Majestic Tours does not allow the consumption of alcohol in any of our vehicles.

Smoking
Highland Majestic Tours does not allow smoking in or around any of our vehicles.

Your Own Belongings
Highland Majestic Tours are a fully insured tour operator. Our insurance does not cover the loss or damage to any property belonging to you. You are fully responsible for your own property. Highland Majestic Tours do not accept any responsibility for your personal belongings.

Abuse & Refusal of Travel
Should anyone travelling on any of our tours whose manor is unacceptable or abusive to any other passenger or our driver(s)/guide(s), Highland Majestic Tours has the right to refuse to carry the said person in our vehicle. Any passengers refused will receive no refund.

Terms & Conditions Contract
Once your deposit payment(s) or tour payment(s) have been made by Credit or Debit Card to make your tour booking(s) you will have agreed to our booking terms & conditions.

Highland Majestic Tours

 

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